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Shipping & refund policy
We offer FREE SHIPPING with tracking numbers on all of our medications with the exceptions of a few countries in the EU-area and Canada.
Orders are typically processed within 24 business-day-hours of your order (business days) and can take between 3-30 days to arrive, depending on your location.
We will e-mail you tracking information as soon as your order is sent. Additionally, you will receive automatic tracking updates to both via e-mail and SMS.
Due to our specialized methods of delivering modafinil to Canada successfully, we have to charge a US$15 shipping and handling fee.
UK, Greece, Switzerland, and Ireland
Shipments to the UK, Greece, Switzerland, France, and Ireland are sent from Singapore and only require minimal special handling to be successfully delivered. There is a $9 surcharge for these zones.
REST OF THE WORLD:
Your order is shipped via various world-class parcel delivery services such as EMS, and you will receive a tracking number within 24 hours of shipment.
All orders are packaged discreetly. For those living in countries with stringent customs laws, it’s advisable to have your order forwarded through the UK via companies like Skypax.
Depending on your location, packages may be shipped from either Singapore or India.
Due to tough customs restrictions, we cannot ship to the following countries (and some others not listed in our pulldown menu on the checkout page):
Austria, Algeria, Armenia, Belgium, Brazil, China, Croatia, Czech, Denmark, Germany, Israel, Iceland, India, Indonesia, Italy, Japan, Jordan, Mexico, Netherlands, New Zealand, Poland, Russia, Norway, Saudi Arabia, Serbia, Sweden, Taiwan, Hungary, Israel, Pakistan, South Africa or the United Arab Emirates.
Current estimated delivery times, per country*:
USA 7-14 days (Current average 89)
Canada 7-14 days (Current average 9-12)
AU 7-14 days (Current average 7)
EU 7-14 days (Current average 9)
UK 3-7 days (Current average 4)
* These are only estimates. Once a tracking number has been acquired, your orders are out of our control. They can take between 3 and 30 business days to arrive.
For countries not explicitly covered, it is recommended to use Skypax.com for forwarding services.
Skypax accepts packages from overseas, can re-pack them or even re-label them as ‘health products’ if need be. This can come in very handy.